Limited Warranty on Frames & Components

Limited Lifetime Warranty

  • All Seven frames
  • All Seven titanium components

Limited One-Year Warranty

  • Seven branded aluminum components
  • Seven branded carbon components
  • Moving parts, including, but not limited to, bearings and suspension parts
  • Small frame parts, including but not limited to seat tops, sliding dropouts, and replaceable derailleur hangers

Not Warranted

Seven Cycles, Inc. warrants the repair or replacement of Seven branded parts—including frames and components—due to defective workmanship and/or materials subject to the following conditions:
  1. The warranty is valid to the original retail purchaser only, and only for the time the person owns the frame.
  2. The warranty registration card is completed and returned to Seven within thirty days of purchase.
  3. All warranty claims are transacted through an authorized Seven retailer by the original purchaser, with proof of purchase.
  4. Seven retains sole option to repair or replace the frame as it sees fit.
  5. In no event will Seven be responsible for consequential or special damages, including, but not limited to, pain and suffering. The bicycle rider assumes the risk of personal injury and understands that riding a bicycle assumes certain risks out of the realm of product performance or failure.
  6. Frames and components purchased through online auction sites are not warranted.
  7. Seven will pay ground-shipping expenses from its factory back to the retailer when work is completed. The customer is responsible for any expenses related to shipping the frame or components to Seven Cycles for warranty evaluation or work.

Any frame with carbon seat stays are optimized for normal road riding conditions, and not designed for fixed stationary trainers. Use of a stationary trainer with any clamping mechanism will void the frame’s warranty.

All Seven frames with carbon seat tubes require the use of front derailleur clamp shims, provided by Seven Cycles. Failure to use the shims will void the manufacturer’s warranty.

Seven does not warrant frames or branded components against malfunctions or failures that result from abuse, neglect, improper maintenance, rust, alteration, modification, improper assembly, use of parts not consistent with intended use, accident, competition, stunt riding, jumping, or commercial use.

In additional, Seven does not warrant frames or branded components if they have been altered in any way, including but not limited to such processes such as welding, brazing, filing, polishing, drilling, bead blasting, or anodizing, or through attempted repairs by any persons other than Seven and its authorized agents.

This is the only warranty provided by Seven on the products it fabricates. This warranty supersedes any and all other warranties expressed or implied by Seven or its agents, including warranties of fitness for particular purposes or merchantability.

This warranty gives you specific legal rights, and you may also have other rights, which vary from state to state.