Limited Warranty on Frames & Components

Limited Lifetime Warranty:

  • All Seven frames

Limited Five-Year Warranty:

  • Seven titanium components
  • Seven branded carbon forks

Limited One-Year Warranty:

  • Seven branded aluminum components
  • Moving frame parts, including, but not limited to, bearings and suspension parts
  • Small frame parts, including, but not limited to, seat collars, sliding dropouts, and replacement derailleur hangers.

Not Warranted:

Seven Cycles, Inc. warrants the repair or replacement of Seven branded parts–including frames and componentsódue to defects in workmanship and/or materials subject to the following conditions:

  1. The warranty is valid to the original retail purchaser only, and only for the time that person owns the frame.
  2. The warranty registration card is completed and returned to Seven within thirty days of purchase.
  3. All warranty claims are transacted through an authorized Seven retailer by the original purchaser, with proof of purchase.
  4. Seven retains sole option to repair or replace the frame as it sees fit.
  5. In no event will Seven be responsible for consequential or special damages, including, but not limited to, pain and suffering. The bicycle rider assumes the risk of personal injury and understands that riding a bicycle assumes certain risks out of the realm of product performance or failure.
  6. Frames and components purchased through any non-authorized source, including, but not limited to online auction sites, are not warranted.
  7. Seven will pay for ground shipping from the factory to the retailer, in the US only, once work is completed. Any and all other shipping expenses are the responsibility of the customer.
  8. The customer is responsible for all costs to disassemble and reassemble the bike.

Seven does not warrant frames or branded components against malfunctions or failures that result from abuse, neglect, improper maintenance, normal wear and tear, material fatigue, alteration, modification, improper assembly, use of parts not consistent with intended use, accident, competition, stunt riding, jumping, or commercial use.

In additional, Seven does not warrant frames or branded components if they have been altered in any way, including but not limited to such processes such as welding, brazing, filing, polishing, drilling, bead blasting, anodizing, or through attempted repairs by any persons other than Seven.

Seven strongly recommends that you inspect your frame and components regularly for cracks, loose bolts, and corrosion. Do not ignore creaks, squeaks, or unusual performance characteristics such as handling anomalies. When in doubt, bring your bike to a professional bike mechanic for evaluation.

Seven strongly recommends that you have your bike checked and serviced by a professional bike mechanic at least annually.

All frames with carbon seat tubes require the use of front derailleur clamp shims provided by Seven Cycles. Failure to use the shims will void the frame’s warranty.

All frames with carbon seat stays are optimized for normal road riding conditions, and not designed for fixed stationary trainers. Use of a stationary trainer with any clamping mechanism will void the frame’s warranty.

This is the only warranty provided by Seven on the products it fabricates. This warranty supersedes any and all other warranties expressed or implied by Seven or its agents, including warranties of fitness for particular purposes or merchantability.

This warranty gives you specific legal rights, and you may also have other rights, which vary from state to state.